Rudhram Entertainment CRM — Privacy Policy

Clear, app-store friendly privacy policy for the Rudhram mobile CRM. Last updated: [Date]

Rudhram CRM
Effective: [Date]
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Overview

Rudhram Entertainment CRM (“we”, “our”, or “us”) operates the Rudhram CRM mobile application. This Privacy Policy explains how we collect, use, store, and protect your information when you use our app. By using the Rudhram app, you agree to the practices described below.

1. Information We Collect

We collect only the data required to operate your CRM account safely and efficiently.

  • Personal information: Full name, email, phone, password (encrypted), birthdate (optional), profile photo.
  • Uploaded files: Photos, invoices, receipts, documents uploaded by you for CRM features.
  • Device information: Device type, device ID, OS, and IP (for security).
  • Usage data: Anonymous analytics, screen and feature usage, crash logs.

2. How We Use Your Information

  • Account creation and authentication
  • Manage leads, tasks, meetings, invoices, and files within the CRM
  • Send in-app notifications and alerts
  • Secure your account and detect suspicious activity
  • Improve the app and provide customer support

3. How We Share Your Information

We only share data with:

  • Our backend servers to power CRM features
  • Secure third-party storage providers (for file uploads)
  • Service providers (email, SMS delivery for OTPs)

We do not sell your data to advertisers or marketing networks.

4. Permissions & Device Features

The app requests permissions only when needed:

  • Camera & Photos: To take or attach photos, receipts, or profile pictures.
  • File Storage: To browse and upload files (PDF, images).
  • Notifications: To deliver alerts and reminders.

5. Data Security

We employ multiple security measures including HTTPS, encrypted password storage, and role-based access controls. While we aim to keep data safe, no system is 100% secure.

6. Data Retention

We keep your data while your account is active. If you request deletion, personal data is removed from our systems within 30 days unless required otherwise for accounting or legal reasons.

7. Delete Your Account

You may request account deletion inside the app or by contacting support. Deleting your account will:

  • Remove login access
  • Delete personal data and uploaded files
  • Allow anonymized records to remain for reporting if needed

8. Contact

If you have questions about this policy or want to exercise data rights:

Email: support@rudhram.co.in
Website: rudhram.co.in

Note: This policy is written to be compatible with Google Play and Apple App Store requirements. Host a copy at https://rudhram.co.in/privacy-policy and update the "Last Updated" date when you change the policy.